Refund policy
Refund & Return Policy
We offer a 14-day return window from the date your order is delivered.
Eligibility for Returns
To be eligible for a return:
-
Item must be unused, unworn, and in original packaging
-
Proof of purchase is required
-
Return must be requested within 14 days of delivery
We do not accept returns for:
-
Clearance or final sale items
-
Gift cards
-
Items damaged due to misuse, negligence, or normal wear and tear
Damaged or Incorrect Items
If your item arrives damaged or incorrect, contact us within 48 hours of delivery with clear photos. We’ll replace it or issue a refund at no cost to you.
Refund Process
Once your return is received and inspected:
-
Approved refunds are issued to the original payment method
-
Processing time: 5–10 business days
-
Original shipping fees are non-refundable
Return Shipping
-
Customers are responsible for return shipping costs unless the item is defective or incorrect
-
We recommend using a trackable shipping method